Customer Experience in the Age of Social Media

Join our social media and CX experts as they explain how social customer service tools can help brands provide winning digital customer experiences. They’ll discuss how to manage that experience across multiple social touch points, leverage evolving social customer service tools and platforms to… Please visit Search Engine Land for the full article.

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The ever-growing local search universe

Columnist Adam Dorfman discusses the current local search ecosystem and emphasizes the need to regularly optimize your data and content so that your business can be found where people are searching. The post The ever-growing local search universe appeared first on Search Engine Land. Please visit Search Engine Land for the full article.

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Main Sequence Ventures makes first investments from the CSIRO’s $200 million fund, focusing on “deep tech”

The manager of CSIRO’s $200 million innovation fund has made its first round of investments into promising Australian startups, selecting four companies that focus on “deep tech” areas such as quantum computing and next-generation Wi-Fi. The Main Sequence Ventures fund was established in December last year to manage the investments and is headed up by Blackbird […]

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